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Research & Reports

Publications

Research papers, case studies, and reports on technology adoption and digital transformation across Africa.

Our Research

Knowledge from the field

Practical insights drawn from over a decade of building technology solutions across Uganda and East Africa.

Digital Transformation Report
Report202432 pages

State of Digital Transformation in Ugandan SMEs: 2024 Report

An analysis of how small and medium enterprises in Uganda are adopting digital tools — and the barriers that remain. Includes data from 150+ businesses across 5 sectors.

Healthcare Tech Case Study
Case Study202318 pages

Digitizing Clinic Operations: A Case Study from Rural Uganda

How Clinify helped a network of rural health centres reduce patient wait times by 40% and improve record accuracy across 3 districts in Eastern Uganda.

E-Commerce Report
Report202324 pages

E-Commerce Readiness in East Africa: Opportunities and Challenges

A comprehensive look at consumer behaviour, payment infrastructure, and logistics challenges shaping the growth of online retail across Uganda, Kenya, and Tanzania.

Youth Digital Skills
Research202228 pages

Youth Digital Skills Gap in Uganda: Findings and Recommendations

Research findings from our Tech for Youth program — documenting the gap between youth digital skills and employer needs, with practical recommendations for policymakers and educators.

SACCOs Digital
Case Study202215 pages

Transforming SACCO Operations Through Technology: 3 Success Stories

Three case studies showing how SoftCredit helped SACCOs in Uganda reduce loan processing time, improve member retention, and grow their portfolios by up to 35%.